Terms of service

The short version

Stitch is a place to invite people to things and keep track of what you said yes to. We run the software. We do not run the events.

That distinction matters more than anything else on this page. If you host, the event is yours, and so is the responsibility for it. If you attend, your agreement is with the host, not with us. Be decent to each other, do not use Stitch for anything illegal, and we will do our best to keep the thing running.

This summary is here for orientation. The numbered sections below are the terms that actually bind us both.

1. Who you are agreeing with

These terms are between you and [COMPANY LEGAL NAME] (“Stitch”, “we”, “us”), a company registered in England and Wales under company number [COMPANY NUMBER], registered office [REGISTERED ADDRESS], contactable at [hello@YOURDOMAIN].

By creating an account or using Stitch, you accept these terms and our Privacy Policy. If you do not accept them, do not use Stitch.

2. Who can use Stitch

You must be 18 or over to use Stitch. If you are under 18, you may not create an account, and we will close any account we find belongs to someone under 18.

You must also be able to enter a binding contract, and not be barred from using our service under any applicable law.

3. Your account

You sign in with your mobile number and a one-time code we send by SMS. By giving us your number you agree that we may send you those codes and other service messages about events you host or are invited to. Standard message rates from your network may apply. These are transactional messages and are part of the service; they are not marketing, and we will ask separately before sending you anything promotional.

You are responsible for keeping access to your phone number secure, because anyone who can receive your codes can reach your account. Tell us promptly if you think someone else has access.

Keep your details accurate. One account per person. Do not share your account, sell it, or let anyone else use it.

4. What Stitch is, and what it is not

Stitch provides the software that lets a host create an event and lets guests respond to it. That is the whole of what we do.

We are not the organiser, promoter, or operator of any event listed on Stitch. We do not host events, verify hosts, vet venues, check licences, supervise what happens, or take any part in the arrangement between a host and their guests. We do not guarantee that an event will take place, that it will be as described, that it will be safe, or that anyone will turn up.

Any agreement about an event is between the host and the guest. If something goes wrong with an event, your recourse is against the host. We are not a party to it, and we accept no liability for it beyond what section 13 sets out.

5. If you host an event

When you create an event on Stitch, you are the organiser, and you agree that:

The event and everything about it is your responsibility, including its safety, its legality, and the conduct of the people at it.
You hold every permission, licence, insurance and consent your event needs. That includes premises and alcohol licensing, and any regulatory requirement that applies to what you are putting on.
Your event description is accurate, including its date, place, cost, and what guests should expect.
You have the right to use any image you upload as a poster.
You will not use Stitch to run anything that breaks the law, or to promote anything that section 8 prohibits.

Guest data. When you host, you see your guests’ names, photos and responses. You may use that information only to run the event you invited them to. You may not add guests to a mailing list, export them to another system, sell or share their details, or contact them for unrelated marketing. Doing so is a breach of these terms, and, if you do it, you are likely to be breaking data protection law in your own right. You are responsible for your own compliance with that law in relation to your guests.

If you cancel. Tell your guests. You can cancel an event in the app, which notifies everyone who responded.

6. If you attend an event

Responding yes to an event is a commitment you make to the host, not a contract with us. Check what you are going to, decide for yourself whether it is safe and suitable, and use ordinary sense when meeting people you do not know. What you post on an event, including comments and reactions, is visible to the other people there, as described in our Privacy Policy.

7. What Stitch costs

Stitch is currently free to use. There are no paid features, and no money changes hands through the service.

If we introduce paid tickets or paid features in future, we will publish separate terms covering payment, refunds and cancellation before you can use them, and we will not charge you for anything without asking you clearly first. Nothing in these terms lets us bill you for something you did not choose.

8. Things you must not do

Do not use Stitch to:

Break the law, or organise, promote or facilitate anything illegal.
Post content that is threatening, harassing, hateful, defamatory, obscene, or that sexualises anyone under 18.
Impersonate anyone, or misrepresent who is behind an event.
Harass, stalk, threaten or intentionally distress another user, or use Stitch to contact someone who has asked you to stop.
Post someone else’s personal information without their permission.
Send spam, chain messages, or bulk unsolicited invitations.
Upload malware, or anything designed to interfere with the service.
Scrape, crawl, data mine, or use automated means to extract data from Stitch, or attempt to rebuild our data set.
Probe, breach or circumvent our security, rate limits or authentication, or access an account that is not yours.
Resell, sublicense or commercially exploit the service itself, as distinct from using it to run your own events.
Reverse engineer the service except to the extent that law expressly permits despite this restriction.

Report anything that breaches this section to [hello@YOURDOMAIN] and we will look into it.

9. Content you post

You keep ownership of everything you post on Stitch: your photos, event descriptions, comments, and everything else.

To run the service, we need permission to use it. So you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt, resize and display your content, for the purpose of operating, maintaining and improving Stitch and showing your content to the people you intended it for.

That licence is limited in ways we think are fair and which we will hold ourselves to:

It exists only so that we can run the service. It does not let us use your content in advertising or promotion without asking you first.
It ends when you delete the content or your account, except that copies may persist in backups for a period, and content you shared with other users may remain visible to them where it forms part of their own record of an event.
It is not perpetual and not irrevocable.

You are responsible for what you post, and you confirm you have the rights to post it.

Copyright complaints. If something on Stitch infringes your copyright, email [hello@YOURDOMAIN] with a description of the work, where it appears, your contact details, and a statement that you believe the use is unauthorised. We will remove infringing content and may close repeat infringers’ accounts.

10. Our content

Stitch, its name, its logo, its software, its design and its content are owned by us or licensed to us. We grant you a limited, personal, non-transferable, revocable licence to use the service under these terms. Nothing here transfers any of our intellectual property to you.

11. Suspending or ending your account

You can leave whenever you like. Delete your account in the app. Our Privacy Policy explains what happens to your data.

We may suspend or close your account if you breach these terms, if we are required to by law, or if your use presents a risk of harm to other users or to us. Where it is reasonable to do so, we will tell you why and give you a chance to put it right first. Where the breach is serious, including anything under section 8 that puts other people at risk, we may act immediately.

If we close your account, sections 9, 12, 13, 14 and 17 continue to apply.

12. Availability and what we promise

We work to keep Stitch available and working, but we do not promise that it will be uninterrupted, error free, or that any particular feature will continue to exist. We may change, suspend or discontinue parts of the service, and if we make a change that materially reduces what you get, we will give you reasonable notice where we can.

If you are a consumer, nothing in these terms affects your statutory rights under the Consumer Rights Act 2015, including the right to have digital services supplied with reasonable care and skill. Those rights sit alongside these terms and we cannot and do not exclude them.

If you are using Stitch for business purposes, all warranties, conditions and terms implied by statute or common law are excluded to the fullest extent the law permits.

13. Our liability to you

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. That carve-out overrides everything else in this section.

Subject to that:

We are not liable for anything that happens at an event, for the conduct of any host or guest, or for any agreement between users. Stitch is the software; the event is theirs.
We are not liable for loss or damage that was not foreseeable, meaning obvious that it would happen, or something you told us about before you started using Stitch.
If you are a consumer, we are not liable for any loss you suffer in connection with using Stitch for business purposes, including loss of profit, business, or business opportunity.
If you are a business user, we are not liable for loss of profits, revenue, business, goodwill, anticipated savings, or for any indirect or consequential loss, and our total liability to you for all claims arising in any 12 month period is limited to £100.

14. Your liability to us

If you use Stitch for business purposes, including hosting commercial or ticketed events, you agree to indemnify us against any claim, loss, cost or liability we suffer arising from your events, your content, or your breach of these terms.

If you are a consumer using Stitch personally, this section does not apply to you.

15. Changes to these terms

We may update these terms. If a change materially affects your rights, we will tell you in the app or by message at least 14 days before it takes effect, and you can close your account if you do not accept it. Continued use after the effective date means you accept the new version.

16. If you are in the United States

Stitch is operated from the United Kingdom and these terms are governed by English law, as section 17 sets out. If you use Stitch from the United States, your rights under the consumer protection law of your own state continue to apply where that law says they must, and nothing here is intended to remove them.

We have not included a mandatory arbitration clause or a class action waiver. If we ever add one, we will tell you in advance and give you a way to decline it.

17. Governing law and where disputes are heard

These terms, and any dispute arising from them, are governed by the law of England and Wales.

If you are a consumer, you may bring proceedings in the courts of England and Wales, or in the courts of the country where you live, and you keep the benefit of any mandatory consumer protection rules of that country that you cannot be deprived of by agreement.

If you are a business user, the courts of England and Wales have exclusive jurisdiction.

Please contact us first at [hello@YOURDOMAIN] if something has gone wrong. Most things are fixable without lawyers.

18. General

Assignment. You may not transfer your rights under these terms. We may transfer ours if our business is sold, provided your rights are not reduced.
Severability. If any provision is found unenforceable, the rest continues to apply.
No waiver. If we do not enforce a term straight away, we have not given up the right to do so later.
Third parties. Nobody other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
Entire agreement. These terms and the Privacy Policy are the whole agreement between us about your use of Stitch.

19. Contact

[COMPANY LEGAL NAME] [REGISTERED ADDRESS] [hello@YOURDOMAIN]